Contact Us
Got a question about one of our casino reviews, a correction to suggest, or a general enquiry about the site? This page covers the best ways to reach the team behind Online Casinos Australia, what kinds of requests we can help with, and what to expect when you get in touch.
How to Reach Us
The fastest way to contact us is by email. Send your message to [email protected] and a member of the editorial team will get back to you as soon as possible. We aim to reply to all enquiries within two business days.
Please include as much detail as you can in your message — for example, the casino name you are asking about, the specific page or review, or the nature of your question. That helps us give you a useful answer without unnecessary back-and-forth.
What We Can Help With
- Review accuracy: If you have spotted information that appears out of date or incorrect on one of our casino or pokies reviews, let us know. We take editorial accuracy seriously and investigate all flagged corrections.
- Editorial enquiries: Questions about how we research and rank casinos, or about our approach to independent assessment.
- Partnership and affiliate enquiries: If you represent a casino or related business and want to discuss working with us, please include relevant details in your email. Note that commercial relationships do not affect how we rank or review casinos on this site.
- General feedback: Suggestions for improving the site, topics you would like us to cover, or anything else you think we should know.
What We Are Not Able to Help With
Online Casinos Australia is an independent comparison and review site. We do not operate any of the casinos listed on our pages, and we cannot access player accounts, process withdrawals, resolve disputes with operators, or act on behalf of any casino. If you have an account issue, bonus dispute or payment query, you will need to contact the casino's own support team directly.
If you are experiencing difficulties related to gambling, we encourage you to visit our responsible gambling support page, which lists resources available to Australian players.
About This Site
Online Casinos Australia (gofor2and5.com.au) is an independent affiliate website. We research, compare and review offshore online casinos that accept Australian players, with a particular focus on pokies, bonuses and payment options relevant to the Australian market. Our reviews are editorially independent — commission arrangements with operators do not determine rankings or ratings.
You can read more about who we are and how the site works on our About Us page. Our Terms and Conditions set out the full terms that govern use of this site.
A Note on Response Times
We are a small editorial team, and we handle all enquiries ourselves rather than routing them through an automated system. Response times are typically one to two business days for general questions. During periods of high volume — for example, when significant bonus offers or site updates are published — it may take a little longer. We appreciate your patience.
Ready to get in touch? Email us at [email protected] and we will be happy to help.